Today I tried to create an item in calendars using Nintex on Office 365. I configured a service account and an user account to impersonate. But my thworkflow kept giving me:

The request cannot be processed due to internal error.

I found an article by Danny Ong. However Danny is using the admin@tenant.onmicrosoft.com account. Where I’m using my service service@tenant.onmicrosoft.com and I’m impersonating pieter.veenstra@mydomain.co.uk.

Once I changed my service account to service@mydomain.co.uk the problem went away.

My service@mydomain.co.uk has a calendar within our domain where service@tenant.onmicrosoft.com doesn’t have a calendar. This seems to be needed.

 

 

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