Getting Microsoft Teams to work can be a difficult task sometimes. In the Microsoft Teams for education it can be even harder. You might find that you were able to log in but your student are not. They are seeing a message like this:

You’re missing out! Ask your IT administrator for access to Microsoft Teams

And unfortunately you are that IT administrator! What should you  do?


First of all you are probably going to check that you assigned a license to your student

Yes that looks all good!


You should actually look in your Admin Center -> Settings => Services & add-ins -> Microsoft Teams.

Then in the Settings by user/license type you will find that Turn Microsoft Teams on or off for all users of this type is switched off by default for Students.

Once you have switched this one you will find that your students get the following introduction to Teams and from then onward they can use Microsoft Teams